Privacy policy

The protection of your privacy when using our website is particularly important to us. In the following, we will therefore inform you about the collection of anonymous and personal data.

1.) Provider / person responsible i.S.d. Data protection

This website is a service provided by the company

Cleanmarine GmbH
Hermann-Blohm-Straße 6
20457 Hamburg
Phone: + 49 (0) 40/734 33 66 9 – 0
Fax: +49 (0) 40/734 33 66 9 – 90
info@cleanmarine.de

represented by the managing director, Mr. Stefan Bez
registered in the commercial register of AG Hamburg
under the HRA 113 355

2.) Data protection officer

ecolaw society for data security and data protection mbH
Represented by the managing director, Mr. Florian König
Roseggerstrasse 1, D-38440 Wolfsburg
Tel. +49 (0) 5361 27 29 293
Fax +49 (0) 5361 27 29 296
datenschutz@ecolaw.de
www.ecolaw.de

registered in the commercial register of the local court of Braunschweig under HRB 203444

3.) Competent supervisory authority

the Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI), Ludwig-Erhard-Str 22, 7th OG, 20459 Hamburg, Tel .: 040 / 142854-4040, Fax: 040 / 42854-4000, E-Mail: mailbox @ datenschutz .hamburg.de

4.) Basics

Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) will be processed in compliance with the relevant statutory data protection regulations, in particular REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of 27 April 2016 for the protection of natural persons in the processing of personal data, for the free movement of data and for the repeal of Directive 95/46 / EC (the General Data Protection Regulation – GDPR), the Federal Data Protection Act (BDSG) and other data-related laws [e.g. the Telemedia Act (TMG)] is saved and processed by us.

According to the GDPR and other regulations, data processing and use is only permitted if the GDPR or another legal provision expressly allows this or if the person concerned consents (prohibition with reservation of permission). According to this legal basis, data processing and use is only permitted if

a) the data subject has given their consent to the processing of their personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures that are carried out at the request of the data subject;

c) the processing is necessary to fulfill a legal obligation to which the controller is subject;

d) the processing is necessary to protect the vital interests of the data subject or another natural person;

e) the processing is necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority that has been assigned to the person responsible;

f) Processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail, in particular if the data subject is a Child acts.

Accordingly, we only use and process your personal data within the permissible framework of contract processing or if you have given your informed consent.

We generally do not pass on your personal data, including your address and your e-mail address, to third parties. This does not apply to our service partners, who require the transmission of data to process the contractual relationship or if we have expressly indicated this. In these cases, the scope of the transmitted data is always limited to the necessary minimum.

5.) Anonymous data collection

In principle, you can visit our website without telling us who you are. We just learn

– the name of your internet service provider

– the website from which you are visiting us (referrer URL)

– the pages of our website that you visit

– Date and time of the call and the amount of data transferred

– Notification of successful retrieval

– Browser type and version of the requesting computer / device

– the operating system of the requesting computer / end device

– the IP address of the requesting computer / device

This information is only evaluated for statistical purposes. As an individual user, you will generally remain anonymous, and your personal data will of course not be merged unless you have given your express consent or one of the cases listed below applies.

6.) Collection of personal data when visiting our website and when using our services in general

We only collect personal data if you provide it to us voluntarily and of your own accord. This can be done, for example, when placing an order or to carry out a contract, a survey or when registering for services that require registration with personal data (e.g. for orders, special campaigns, competitions, sending out newsletters, etc.). In such cases, we generally only collect the data that we are legally authorized to provide and that are absolutely necessary for the performance of the services you have requested (for example, in the case of order processes, this would generally be your name, address, telephone number and your email address Address, when registering for the newsletter, for example, only your e-mail address). If we collect personal data from you (e.g. via a contact or order form), you only have to provide the required data. The mandatory data fields are marked with an “asterisk”. All additional data you provide are purely voluntary and do not need to be disclosed by you. If you do provide this information, you give us your consent that we may also save and process this data from you for the specified purpose; In some cases we also ask for your express consent for data protection purposes that require express consent, which you can of course give voluntarily, is not bound to any further requirements and can be revoked at any time for the future.

For the highest possible security of your data, these are transmitted in encrypted form using SSL / TLS encryption. This is to prevent misuse of the data by third parties. Your data will only be stored and processed by us on servers within the European Union. A transfer to third countries does not take place, unless we are entitled and / or obliged to do so based on a statutory provision or you have expressly consented to this. However, these cases are clearly marked in each case.

7.) Data processing to fulfill the contract

(7.1) Purpose of processing

As part of our ordering process, for example, you provide us with your personal data. The mandatory information marked with an “asterisk” in this context is personal data that is required to conclude a contract with us. Of course, you are not obliged to provide your personal data. However, if you do not provide us with the necessary data (in the case of an order, e.g. your address), we cannot provide the service you require (e.g. fulfillment of the contract). For some payment methods, we need the necessary payment data in order to pass them on to a payment service provider commissioned by us. The processing of your data entered in the ordering process is therefore always carried out for the purpose of fulfilling the contract.

(7.2) Legal basis

The legal basis for this processing is Article 6 (1) b) GDPR.

(7.3) Recipient categories

Payment service providers, shipping service providers, if necessary merchandise management system, if necessary suppliers (dropshipping).

(7.4) Storage period

We store the data required to process the contract until the statutory warranty and, if applicable, contractual guarantee periods have expired.

We store the data required by commercial and tax law for the periods specified by law, usually ten years (cf. § 257 HGB, § 147 AO).

E-mail addresses that we only receive for sending newsletters are deleted immediately as soon as you unsubscribe from the newsletter.

8.) Use of cookies

We use cookies to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session or when you log out (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent cookies). These permanent cookies are stored for different lengths of time. When you visit our website for the first time, we will show you a pop-up (a so-called cookie manager) with an explanation of the cookies we use. As soon as you click on “All cookies”, you give us your consent to use all cookies and plugins described in this cookie manager and in this data protection notice. You can deactivate the use of cookies at any time via your browser. Please note that our website may then not work properly. You can adjust your selected settings at any time in the cookie manager, which you can find at the [bottom] of the screen.

In the following overview you will find the necessary or functional cookies that we use on our website. Necessary cookies are characterized by the fact that they are necessary to make a website usable and to ensure its functionality. They enable basic functions such as page navigation or the storage of goods in the shopping cart until you complete the purchase or leave the page.

The legal basis for this processing is Art. 6 Para. 1 lit. f) GDPR

Surname

providers

purpose

Cookie runtime

Type

woocommerce_cart_hash

WooCommerce

Helps WooCommerce to determine when the content of the shopping cart changes.

session

First party

woocommerce_items_in_cart

WooCommerce

Helps WooCommerce to determine when the content of the shopping cart changes.

session

First party

wp_woocommerce_session_

WooCommerce

Contains a unique code for each customer so that he knows where to find the shopping cart data in the database for each customer.

2 days

First party

woocommerce_recently_viewed

WooCommerce

Widget for displaying “Recently Viewed Products”

session

First party

store_notice [notice id]

WooCommerce

Allows customers to opt out of the store announcement.

session

First party

cookieconsent_status

Cookie consent

Storage of cookie acceptance in the cookie manager

1 year

First party

Preference cookies to store information that affects the way a website looks. An example of this would be a cookie on an international one for the language setting or the currency setting of a user (“German”, “Euro”).

Surname

providers

purpose

Cookie runtime

Type

pll_language

Polylang

Saving the language selection of the browser

1 year

First party

9.) Integration of services and content from third parties

Within this online offer you will find third-party content such as videos from YouTube, maps from Google Maps, RSS feeds or graphics that are integrated from other websites. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) can access the IP address of the user. Because without the IP address, you could not send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no control over whether the third-party provider uses the IP address, e.g. save for statistical purposes. As far as we know, we will inform users about it.

a.) Google Maps

We use “Google Maps” on our website, an online map service from Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. When you visit our website, Google receives the information that you have accessed the corresponding subpage of our website. Your IP address will be transmitted to Google. This is necessary in order to be able to provide you with the map material and takes place regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged into Google, your data will be assigned directly to your account. If you do not want the assignment to your profile on Google, you have to log out beforehand. Google stores your data as a user profile and uses it for advertising, market research or other purposes.

Further information on the use of data by Google, on setting and objection options as well as on data protection can be found in Google’s privacy policy, which you can find under the following link: https://www.google.de/intl/de/policies/privacy.

The legal basis for this processing is Art. 6 Para. 1 lit. a) GDPR

b.) Cookieconsent manager “Cookiebot”

On our website we use the cookie consent manager “Cookiebot” from Cybot. This is software to save your consent status for the use of certain cookies / services. In this context, the following data will be transmitted to and stored by Cybot with your consent:

IP address (in anonymous form, the last 3 digits are set to 0)
Date and time of your consent

our website url

technical browser data

encrypted, anonymous key

the cookies you have allowed (as proof of consent)

Please note that your consent status is saved as a cookie on your device. If you delete all cookies from your browser, you will also delete the cookie with your consent status and you will be asked to make your selection again the next time you visit. All data collected will only be transmitted, stored and forwarded within the European Union. All user data will be deleted by Cookiebot after a period of 12 months from the issue of cookie consent or immediately after the Cookiebot service is terminated. You can prevent data collection and storage by e.g. Reject the use of cookies via the cookie notice. Your browser offers another possibility to prevent data processing or to manage it according to your wishes. If you deactivate cookies completely, it may happen that our website cannot be displayed optimally or that content cannot be accessed / used. Below you will find the instructions for cookie management for the currently most popular browsers:

Mozilla Firefox:

https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=Cookies+l%C3%B6schen

Microsoft Edge:

https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de

Apple Safari:

https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera:

https://help.opera.com/de/latest/web-preferences/

10.) PayPal

On our website we offer i.a. payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.

If you select “PayPal” as the payment option in our online shop during the ordering process, data will be automatically transmitted to PayPal. This is data that is required to fulfill the contract, but especially to process the payment via PayPal. By selecting this payment option, you consent to the transfer of personal data required for payment processing. The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address,

Telephone number, cell phone number or other data that are necessary for payment processing. In order to process the purchase contract, personal data related to the respective order are also necessary, e.g. B. the billing address.

The purpose of transmitting the data is to process payments and prevent fraud. The personal data transmitted to PayPal may be transmitted to credit agencies by PayPal. The purpose of this transmission is to check your identity and creditworthiness. PayPal may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary to fulfill the contractual obligations or the data is to be processed on behalf of.

You have the option at any time to revoke your consent to the handling of your personal data by PayPal. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

Further information on the processing of your personal data by PayPal and on the subject of data protection can be found in PayPal’s current data protection information, which can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

The legal basis for this processing is Art. 6 Para. 1 lit. a) GDPR

11.) Revocation of your consent

If you have given us your consent under data protection law for certain data uses and / or services, you can of course revoke this at any time with effect for the future. A simple message to the address given below is sufficient for this purpose:

Cleanmarine GmbH

Brandskontor

Brandshofer Deich 114-118

20539 Hamburg

Phone: + 49 (0) 40/734 33 66 9 – 0

Fax: +49 (0) 40/734 33 66 9 – 90

info@cleanmarine.de

12.) Your rights as a data subject

As a data subject, you have various rights with regard to your personal data. As the controller, we have taken appropriate measures to provide you, the data subject, with all information in accordance with Articles 13 and 14 of the GDPR and all communications in accordance with Articles 15 to 22 and Article 34 GDPR that relate to processing in a more precise, transparent, To be conveyed in a comprehensible and easily accessible form in clear and simple language; this applies in particular to information that is specifically aimed at children. The information is transmitted in writing or in another form, possibly also electronically. If requested by you, the information can also be given orally, provided that your identity as the person concerned has been proven in another form.

You have among other things Of course, you have the right at any time, in writing or electronically, to request information about the data stored about you and its origin, the recipient (s) to whom the data is passed on and the purpose of storage. In addition, you have the right to demand that incorrect data be corrected and, if the legal requirements for this

exist, your data will be deleted or blocked. A simple message to the address given below is sufficient for this purpose:

Cleanmarine GmbH

Brandskontor

Brandshofer Deich 114-118

20539 Hamburg

Phone: + 49 (0) 40/734 33 66 9 – 0

Fax: +49 (0) 40/734 33 66 9 – 90

info@cleanmarine.de

In detail, you have named the following rights:

(12.1) Right to confirmation and information

You can request confirmation from us as to whether personal data relating to you will be processed by us.

If we process your data, you can request the following information from us:

a.) the purposes for which the personal data are processed;

b.) the categories of personal data that are processed;

c.) the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

d.) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the storage duration;

e.) the existence of a right to correction or deletion of personal data concerning you, a right to restrict processing by us or a right to object to this processing;

f.) the right to lodge a complaint with a supervisory authority;

g.) all available information about the origin of the data if the personal data are not collected from the data subject;

h.) the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You also have the right to request information about whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed about the appropriate guarantees according to Art. 46 GDPR to be informed in connection with the transfer.

(12.2) Right to rectification

You have the right to have us correct and / or complete if the processed personal data concerning you is incorrect or incomplete. We must of course make the correction immediately.

(12.3) Right to restriction of processing

You can request the restriction of the processing of your personal data under the following conditions:

a.) if you dispute the accuracy of the personal data concerning you for a period that enables us to check the accuracy of the personal data;

b.) if the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

c.) if we no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

d.) if you have objected to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons to which we are entitled outweigh your reasons.

If the processing of your personal data has been restricted, this data – apart from its storage – may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed by us or authorized third parties.

If the processing restriction has been restricted in accordance with the above conditions, we will inform you before the restriction is lifted.

(12.4) Right to cancellation

a.) Obligation to delete

You can request that we delete your personal data immediately, and we are obliged to delete this data immediately if one of the following reasons applies:

aa.) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

bb.) You revoke your consent on which the processing according to. Art. 6 para. 1 lit. a or Art. 9 Para. 2 lit. a GDPR, and there is no other legal basis for the processing.

cc.) According to 21 para. 1 GDPR objection to the processing and there are no overriding legitimate reasons for the processing, or you object acc. Art. 21 para. 2 GDPR objection to the processing.

dd.) The personal data concerning you have been processed unlawfully.

ee.) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the member states to which we are subject.

ff.) The personal data relating to you were collected in relation to the information society services offered in accordance with Art. 8 Para. 1 GDPR.

b.) Information to third parties

Have we made the personal data concerning you public and we are acc. Art. 17 para. 1 GDPR is obliged to delete them, we take into account the

available technology and the implementation costs, measures appropriate to the implementation costs, including technical measures, to inform those responsible for data processing who process the personal data that you, as the data subject, have requested the deletion of all links to this personal data or of copies or replications thereof have requested personal data.

c) Exceptions

The right to deletion does not exist if processing is necessary

aa.) to exercise the right to freedom of expression and information;

bb.) to fulfill a legal obligation that requires processing under the law of the Union or of the member states to which we are subject, or to perform a task that is in the public interest or in the exercise of official authority that has been assigned to us;

cc.) for reasons of public interest in the field of public health in accordance with Art. 9 Para. 2 lit. h and i as well as Art. 9 Para. 3 GDPR;

dd.) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 para. 1 GDPR, insofar as the right mentioned under section a) is likely to make the realization of the objectives of this processing impossible or seriously impair it, or

ee.) for the establishment, exercise or defense of legal claims.