Terms and Conditions

of Cleanmarine GmbH

Contents :

§ 1 Scope, definition of terms

§ 2 conclusion of contract

§ 3 Unavailability of the service

§ 4 prices and shipping costs

§ 5 Payment, Due Date and Default

§ 6 Offsetting, assignment and right of retention

§ 7 delivery and obligation to notify

§ 8 retention of title

§ 9 right of withdrawal for consumer contracts

§ 10 warranty

§ 11 Limitation Period

§ 12 liability for damages

§ 13 Use of data

§ 14 miscellaneous

§ 1 Scope, definition of terms

1.1

These terms and conditions apply to all orders from Cleanmarine GmbH, hereinafter referred to as “Cleanmarine”, that are placed by consumers or entrepreneurs via the Internet portals or in any other form. In the case of verbal (especially telephone) contracts, the consumer will be informed of the validity of these terms and conditions; In business dealings with entrepreneurs, these terms and conditions will be included for the ongoing business relationship with the first order. These general terms and conditions apply exclusively. General terms and conditions of the customer apply only to the extent that Cleanmarine has expressly agreed to them in writing. In particular, the inclusion of general terms and conditions of a customer that contradict these general terms and conditions is already contradicted.

1.2

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity, § 13 BGB. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their commercial or independent professional activity, Section 14 (1) BGB. A partnership with legal capacity is a partnership that is equipped with the ability to acquire rights and enter into liabilities, Section 14 (2) of the German Civil Code (BGB). § 2 conclusion of contract

2.1

The presentation of the products in the shop is not a binding offer, but a non-binding product presentation. For an order in the Cleanmarine webshop, the customer must:

1) add item to shopping cart;

2) Select and enter log-in, billing and delivery address;

3) choose shipping method and payment method;

4) confirm the accuracy of the information on the control page

5) at the end click on the button “order with obligation to pay”. The order process and the conclusion of the contract take place exclusively in German. By clicking the button “order with obligation to pay”, the customer submits a binding order for the goods in the shopping cart. Cleanmarine will immediately confirm receipt of the order to the customer by email. The order represents an offer to Cleanmarine to conclude a contract. The customer is bound by his declaration of offer for 5 days. Cleanmarine can declare acceptance of the offer within this period. The offer is generally accepted when the goods are delivered or, in exceptional cases, when Cleanmarine confirms the order bindingly in writing to the customer in some other way – for example by means of an express order confirmation by email; the automatic order confirmation email regarding the receipt of the order is not a declaration of acceptance in the above Senses. The delivery takes place within the binding offer period of the customer, i.e. within 5 days. If, in exceptional cases, the delivery takes place after 5 days, the customer is no longer bound to his order. Otherwise the delivery of goods after 5 days is a new offer to conclude a contract; the customer can accept this offer by expressly or by conclusive action (in particular acts of appropriation or use); In this respect, Cleanmarine waives receipt of the declaration of acceptance (§ 151 BGB).

2.2

The contract will not be saved. It can be printed out before sending the order. The specific order data are saved, but for security reasons they cannot be accessed via the Internet.

2.3

An order can also be placed by phone or fax. When ordering by telephone, the customer is referred to the Cleanmarine website to inspect these terms and conditions; upon request, these terms and conditions will be sent to him in text form. When ordering by fax, the general terms and conditions will be sent to the customer by fax.

2.4
If the customer is an entrepreneur, a preliminary contract is first concluded in accordance with Section 2.1, unless otherwise agreed in individual cases. Initially, Cleanmarine is only obliged to make an effort to ensure sufficient delivery and, if necessary, to contact its suppliers. Initially, the entrepreneur is only obliged to notify Cleanmarine of its willingness to conclude the (future) contract conclusion at least three days in advance in writing. The preliminary contract is binding for two weeks. If Cleanmarine provides or delivers the goods within the two-week period and a declaration according to Clause 3 has not been received by Cleanmarine at this point in time, the main contract is automatically concluded.
2.5
Should Cleanmarine discontinue the offer under changed conditions, e.g. accept a different price, this acceptance is to be assessed as an offer to conclude a modified contract (§ 150 II BGB). Cleanmarine will notify the customer of the modified offer immediately after the order has been placed. In this case, a consumer has the option of expressly accepting the offer within 14 days or by conclusive action (in particular acts of appropriation or use) or by e-mail. In this respect, Cleanmarine waives receipt of the customer’s declaration of acceptance (§ 151 BGB). If the customer is an entrepreneur who is self-employed on the market on a larger scale and does not object to the modified offer declaration relating to the agreement within 3 days of receipt, the offer is deemed to have been accepted, unless Cleanmarine has a significant deviation from the original one Order could not expect acceptance of the modified offer.
2.6
A contract is not concluded if an offer from Cleanmarine contains obvious typographical errors or other incorrect information relating to the properties or the price of the product. Cleanmarine has to prove to the customer that it is a typographical error or incorrect information. If the customer is a consumer, Cleanmarine is unrestrictedly liable for all information on properties within the meaning of § 434 I 3 BGB; In particular, the consumer may rely on the correctness of the product information given on the websites mentioned under § 1.1.
§ 3 Unavailability of the service
3.1
Every offer is subject to self-delivery. If the ordered goods are not available because Cleanmarine is not foreseeable and through no fault of its supplier not being supplied when the contract is concluded, Cleanmarine has the right to withdraw from the contract. In this case, Cleanmarine will immediately inform the customer that a delivery is not possible and will immediately reimburse him for any purchase price already paid. This right only applies to consumers if Cleanmarine has concluded a specific covering transaction and surprisingly no delivery was made by the supplier.
3.2
Liability for damages due to non-fulfillment is excluded, provided that Cleanmarine has acted neither grossly negligent nor willful with regard to the lack of availability; any liability due to pre-contractual fault (c.i.c.) remains unaffected. In the event of a wrong delivery within the meaning of § 434 III BGB, the consumer is entitled to the legally prescribed rights without restriction.
§ 4 prices and shipping costs
4.1
The prices awarded are final prices including the applicable statutory sales tax of (currently) 16%.
4.2
Cleanmarine delivers to Germany. We charge a flat rate shipping fee for shipping. This is based on the currently valid shipping cost table and is displayed before the order is sent. When shipping to different islands, additional costs will be charged, which are also based on the following table of shipping costs. The shipping costs for parcel service with DPD are divided as follows: * Zone 1 Germany shipping costs € 10.00 For packages from 1.20 meters to 1.80 meters (bulky goods) and goods that are not suitable for parcel shipping (> 31 kg) the shipping method forwarding or bulky goods is automatically displayed Shipping by forwarding agent costs € 100.00, for bulky goods € 100.00. Surcharges (not included in the shipping costs) German islands € 13.00

§ 5 Payment, Due Date and Default

5.1
The purchase price for the goods and their dispatch is due immediately upon conclusion of the contract and by PayPal, credit card, direct debit or immediate transfer (advance payment). For selected customers registered with Cleanmarine, purchase on account is also possible. The deadline for payment in the case of purchase on account is 10 days from the date of issue, unless otherwise agreed.

5.2
By specifying the credit card number / account number in the order, Cleanmarine is authorized to collect the purchase price amount from the credit card / giro account specified by the customer in the order when the contract is concluded; Any bank charges resulting from the failure of the money transfer due to insufficient funds in the account must be borne by the customer. If you agree to the direct debit procedure, the money will be debited by Cleanmarine after delivery and invoicing. There is no prior check as to whether the goods are in stock.
5.3
Without prejudice to the preceding regulations, the purchase price payment is due in full upon delivery. The purchaser is in default 10 days after delivery without further declaration by the seller, unless he has paid. In the event of defects being present, the buyer is not entitled to a right of retention insofar as the retention is not proportionate to the defects and the expected costs of non-fulfillment (in particular the removal of defects). Partial deliveries are permitted, but only under the strict condition that the acceptance can be reasonably expected of the purchaser if the situation of Cleanmarine and the interests of the purchaser are worthy of protection; the purchase price is due proportionally to the partial delivery. A receipt is enclosed with the delivery of goods. The invoice amount is to be paid in one sum. After 14 days from proper receipt of the goods and the invoice, the customer is automatically in default of payment (Section 286 III BGB); this only applies to a consumer if there is a corresponding warning in the respective invoice. The legal regulations regarding the consequences of default in payment apply.
5.4
In the event of default in payment, Cleanmarine is entitled to withdraw after the deadline has expired without result. The setting of a deadline becomes unnecessary if the debtor finally refuses to perform or if he does not perform the service on a certain date or within a period and Cleanmarine has bound its performance interest to the timeliness of the performance. Special circumstances, which justify the withdrawal in mutual interest, can also be asserted.
5.5
During the delay in payment, the customer is liable for any negligence and for the accidental loss of the item provided by Cleanmarine or already delivered (§ 287 BGB). If the customer does not accept the properly delivered goods – without making use of any right of cancellation or return in the case of the purchase of consumer goods – he owes in particular the additional expenses incurred in the event of default in acceptance, for example the additional express costs or any storage costs resulting from multiple delivery attempts, Administrative costs, etc. (§ 304 BGB); After default of acceptance, Cleanmarine is simply no longer responsible for negligent behavior (§ 300 BGB). In particular, there is a delay in acceptance if the customer cannot be found personally at the specified delivery address at the specifically agreed time of performance. If the customer refuses acceptance, seriously and definitively, without justification, Cleanmarine can withdraw from the contract and in particular claim the lost business profit as compensation (Section 325 BGB). § 6 Offsetting, assignment and right of retention
6.1
The customer is only entitled to offset if his counterclaim has been legally established, is not disputed or recognized by Cleanmarine or is in a close synallagmatic relationship to the claim by Cleanmarine.
6.2
The assignment of a claim by the customer against Cleanmarine is only legally effective with the consent or approval of Cleanmarine; Section 354a of the German Commercial Code remains unaffected.
6.3
The customer is authorized to exercise a right of retention if his counterclaim is based on the same contractual relationship.
§ 7 delivery and obligation to notify
7.1
Delivery is made to the delivery address given by the customer. If the purchaser is an entrepreneur, the risk is transferred to the freight forwarder or another person designated for dispatch when the goods are delivered (§ 447 BGB); If the purchaser is a consumer, the risk of accidental loss and accidental deterioration is transferred when the item is delivered to the freight forwarder or another person designated for shipment if the buyer or the freight forwarder, the carrier or the person otherwise designated to carry out the shipment Establishment has commissioned the execution and Cleanmarine has not previously named this person or establishment to the customer, otherwise only when the item is handed over to the customer or from the time of default in acceptance via (§ 474 II BGB).

7.2
Cleanmarine tries to deliver the goods as quickly as possible; Delivery times are generally subject to timely and sufficient self-delivery in accordance with § 3.1. Subject to the priority of a verifiable individual agreement, only delivery dates agreed in text form are binding in the event of doubt.
7.3
The purchaser must inspect the goods for quality and quantity immediately after delivery. The rights of the consumer from §§ 434 ff. BGB are not restricted in the event of a violation of this obligation; In individual cases, however, the breach of duty may result in contributory negligence on the part of the consumer according to § 254 BGB. The entrepreneur has to report obvious defects immediately after delivery of the goods and hidden defects immediately after discovery or an objective possibility of discovery. The validity of § 377 HGB remains unaffected.
7.4
If the customer is an entrepreneur, there is the possibility of direct delivery of the goods to his customer after prior agreement. If these customers are consumers, they also represent themselves in the contractual relationship between Cleanmarine and the entrepreneur as authorized representatives of the entrepreneur; in particular, the third party, instead of the entrepreneur, has the obligation to notify pursuant to Section 7.4; the rights of the consumer vis-à-vis his respective contractual partner remain unaffected by this regulation.
§ 8 retention of title
8.1
The delivered goods remain the property of Cleanmarine until they have been paid for in full. The same applies to items that are delivered as part of repair or other assembly contracts. The legal property rights according to §§ 946 ff. BGB remain unaffected by this; the unauthorized purchaser may be obliged to return the installed component. The retention of title also remains for all claims that Cleanmarine subsequently acquires against the customer in connection with his delivery or service. Until the claims from the reservation of title have been fulfilled, the items covered by the reservation of title may not be resold, rented, loaned or given away, nor may they be given to third parties for repair; This does not affect the consumer’s right to remedy the defect in the event of Cleanmarine defaulting on the statutory supplementary performance. As long as ownership has not yet passed to him, the customer is obliged to treat the goods with care. If maintenance and inspection work has to be carried out, the customer must carry this out in good time at his own expense. As long as ownership has not yet passed, the customer must immediately notify Cleanmarine in writing if the delivered item is seized or exposed to other interventions by third parties. If the third party is not able to reimburse Cleanmarine for the judicial and extrajudicial costs of a lawsuit in accordance with § 771 ZPO, the buyer is liable for the loss incurred by Cleanmarine. If the customer does not meet his due obligations under the retention of title, Cleanmarine can withdraw from the contract after setting a reasonable deadline and demand the return of the reserved goods from the customer and, after threatening a reasonable period of time, dispose of them in the best possible way through private sale. All costs of taking back and selling the reserved goods are borne by the
Orderer.

BEGIN REVOCATION POLICY

§ 9 right of withdrawal for consumer contracts
9.1 Right of withdrawal (general / eCommerce)
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of cancellation, you must contact us, Cleanmarine GmbH, represented by the managing directors, Mr. Stefan Bez and Mr. André Kohnen, Brandskontor, Brandshofer Deich 114-118, 20539 Hamburg, email: info@cleanmarine.de, Tel + 49 (0) 40/734 33 66 9 – 0, Fax +49 (0) 40/734 33 66 9 – 90, www.cleanmarine.de, by means of a clear declaration (e.g. a letter sent by post, fax or e- Mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it
it back.)
– To [here is the name, address and, if applicable, the fax number and email address of the
To be inserted by the entrepreneur]:
– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the
the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only when notified on paper)
– date
(*) Delete where inapplicable.

9.2 Consequences of cancellation:
If you revoke this contract, Cleanmarine will have given you all payments that Cleanmarine has received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have) to pay back immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, Cleanmarine uses the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until Cleanmarine have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods. If you want to withdraw from the contract, you can use this form to declare your withdrawal. END OF REVOCATION POLICY

9.3 Obligation to return shipping costs in the event of a cancellation
You have to bear the costs for the return.

9.4 There is no right of withdrawal according to § 312g BGB et al. not for contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, contracts for the delivery of goods that can spoil quickly or their The expiry date would quickly be exceeded, contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, contracts for the delivery of goods if these are inseparable after delivery due to their nature have been mixed with other goods, contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery, contracts for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts, to the provider Provision of services in the areas of accommodation for purposes other than residential purposes, the transport of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities, if the contract provides for a specific date or period for the provision of such services because, it concerns contracts for travel services iSd 651a BGB, if these were concluded outside of business premises, unless the oral negotiations on which the conclusion of the contract is based were conducted on the basis of a previous order by the consumer, contracts in which the consumer has expressly asked the entrepreneur to visit him to carry out urgent repair or maintenance work; this does not apply to other services that the consumer has not expressly requested or to such goods delivered during the visit that are not necessarily required as spare parts for maintenance or repair, unless the parties have expressly agreed otherwise.
§ 10 warranty
10.1
If the customer is a consumer, the statutory provisions (Sections 434 ff., 474 ff. BGB) apply – subject to the liability agreement in accordance with Section 12.
10.2
A product that is already defective upon delivery (warranty case) will initially be replaced by Cleanmarine at its own expense with an equivalent product or repaired professionally (at the discretion of the customer) (§ 439 I BGB). Cleanmarine can refuse the type of supplementary performance selected by the customer, irrespective of Section 275 Paragraphs 2 and 3 BGB, if it is only possible at disproportionate costs. In particular, the value of the item in a defect-free condition, the significance of the defect and the question of whether the other type of supplementary performance could be used without significant disadvantages for the customer must be taken into account. In this case, the purchaser’s claim is limited to the other type of supplementary performance; the right of the seller to refuse this under the conditions of sentence 1 remains unaffected (§ 439 IV BGB). If the legal requirements are met, the purchaser has – subject to the limitation of liability according to § 12 – the further rights according to § 437 No. 1-3 BGB. In particular, a warranty case does not exist in the following cases: damage caused by the customer due to misuse or improper use, provided this is not based on inadequate assembly instructions, damage caused by the customer’s products being exposed to harmful external influences (in particular extreme temperatures, humidity, unusual physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire). Furthermore, Cleanmarine does not accept any liability for a fault caused by improper repairs by a service partner not authorized by the manufacturer.

10.3
In the event of a justified request for repairs as well as a justified request for a replacement, the customer is obliged to send the defective product at the expense of Cleanmarine to the specified return address (§ 9.1) – if possible, stating the order number. Before sending it in, the customer should remove any objects he has inserted (e.g. chips or cards) from the product in his own interest. Cleanmarine is not obliged to examine the product for the installation of such objects. Cleanmarine is not liable for the loss of such objects, unless it was immediately apparent to Cleanmarine when the product was taken back that such an object had been inserted into the product; in this case, Cleanmarine informs the customer and keeps the item ready for collection. Before sending in a product for repair or replacement, the customer must, if necessary, make separate backup copies of the system software, the applications and all data on the product on a separate data carrier and deactivate all passwords. It is also the responsibility of the customer to install the software and data and reactivate the passwords after the repaired product or the replacement product has been returned. If the customer sends in the goods in order to receive an exchange product, he may have to delete any software and other data that he has installed, as well as passwords on the product he has sent in. If the product inspection reveals that the complaint is obviously unfounded, the customer is obliged to reimburse Cleanmarine for expenses in the amount of a lump sum of € 40.00; Both contracting parties are free to provide evidence of lower or higher expenditure in individual cases. The burden of proof regulation of § 476 BGB remains unaffected for consumers. Should there actually be a warranty claim, Cleanmarine will reimburse the customer for the shipping costs incurred immediately after the supplementary performance has been carried out (Section 439 II BGB).
10.4
If the customer sends in the goods in order to receive an exchange product, the return of the defective product is based on the following condition: If the customer, as an entrepreneur, was able to use the goods in a defect-free condition between delivery and return, he has the value of the uses he has made to be reimbursed (§ 439 V BGB). For each commenced month of usage, a flat usage fee of 4% of the purchase price of the replaced goods is due; the purchaser is free to provide evidence of a lower compensation for use.
10.5
Withdrawal is only possible in the case of a not insignificant defect (§ 323 V BGB); Claims for damages exist – also for consumers – only in accordance with § 13 (§ 475 III BGB).
10.6
In addition, there may be claims against the manufacturer for products delivered within the Federal Republic of Germany within the framework of a (contractual) guarantee granted by the manufacturer, which are based on the corresponding guarantee conditions. Cleanmarine is not responsible for the manufacturer’s guarantee promises.
§ 11 Limitation Period
11.1
The statutory guarantee of claims against you as a consumer referred to in Section 437 of the German Civil Code ends two years from the transfer of risk for new items and 1 year from the transfer of risk for used items. If you are an entrepreneur, there is also a warranty period of one year from the transfer of risk for new items. The above limitations do not include liability for damage to life, limb or health that are based on a negligent breach of duty by Cleanmarine or an intentional or negligent breach of duty by a legal representative or vicarious agent or liability for other damages that are based on a grossly negligent breach of duty by Cleanmarine or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Cleanmarine; liability for pre-contractual fault (c.i.c.) or under the Product Liability Act also remains unaffected.
11.2
If the customer is a consumer, the limitation period begins with the receipt of the goods, in the case of entrepreneurs with the provision of the goods or handover to the shipping company. Any guarantee granted by the manufacturer does not extend the limitation period according to § 12.1.
§ 12 liability for damages
12.1
Cleanmarine is liable for grossly negligent and willful breaches of duty, as well as for physical damage caused by simple negligence. If the customer is an entrepreneur, liability for non-intentional actions is limited to the damage typically foreseeable when the contract was concluded.

12.2
In the event of slight negligence, Cleanmarine is only liable in the event of a breach of essential contractual obligations and limited to the damage that was foreseeable when the contract was concluded. This restriction does not apply to injury to life, limb and health. Cleanmarine is not liable for other slightly negligent damage caused by a defect in the purchased item. Liability for slight negligence is also limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected. This limitation of liability also applies in favor of the vicarious agents of Cleanmarine. Any liability due to pre-contractual fault (c.i.c.) or under the Product Liability Act remains unaffected.
12.3
Irrespective of any fault on the part of Cleanmarine, any liability remains in the event of fraudulent concealment of a defect or from the assumption of a guarantee by Cleanmarine.
12.4
Cleanmarine is also responsible for the accidental impossibility of delivery during the delay, unless the damage would have occurred even if delivery had been made on time.
§ 13 Use of data
13.1
All personal data are treated with strict confidentiality at Cleanmarine. Our data protection practice is in particular in accordance with the GDPR, the Federal Data Protection Act (BDSG new) and the Telemedia Act (TMG). Personal customer data will only be passed on to third parties to process orders. Only the necessary data is passed on to the service provider, the distributor and the parcel or courier service. It consists i.a. The possibility at any time to request free information about the personal data stored and to have them deleted, corrected or blocked for advertising purposes. You can find our detailed data protection declaration here.
§ 14 miscellaneous
14.1
All contracts concluded with Cleanmarine within the meaning of § 1 are exclusively subject to the law of the Federal Republic of Germany with the express exclusion of the U.N. sales law; If the customer is a consumer and is not domiciled in Germany, the mandatory regulations of the country in which the consumer is domiciled remain unaffected by this choice of law. In these cases, the law of the state in which the consumer is domiciled applies in favor of the consumer. The contract language is German.
14.2
The place of jurisdiction for all current and future claims from the business relationship with entrepreneurs including bill and check claims is the registered office of Cleanmarine; The same applies to consumers if the customer does not have a general place of jurisdiction in Germany, has moved his domicile or usual place of residence outside of Germany after conclusion of the contract, or his place of residence or usual place of residence is not known at the time the action is brought.
14.3
In business dealings with companies, the common place of performance of the parties is the headquarters of Cleanmarine.
14.4
If the customer is an entrepreneur, the inclusion of his terms and conditions is contradicted; in the event of a dissent in individual parts, the entire contract is deemed not to have been concluded (§ 139 BGB).
14.5
Notifications and declarations to Cleanmarine must be submitted in text form. Contractual agreements or declarations by the user remain unaffected by this regulation.
14.6
If one of the above conditions is not effective, this does not affect the validity of the remaining provisions.
Status: 05.08.2020 – Right of cancellation status: 05.08.2020
Alternative dispute resolution in accordance with Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/. Cleanmarine is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Providers:
Cleanmarine GmbH
Registered office:
Hermann-Blohm-Straße 6
20457 Hamburg / Germany
Managing Directors: Stefan Bez, André Kohnen
Phone: + 49 (0) 40/734 33 66 9 – 0
Fax: +49 (0) 40/734 33 66 9 – 90
info@cleanmarine.de
www.cleanmarine.de